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Sales ---Right now We only market Pipes and Stock Photos but soon the Store will be open
displaying Fine Arts and other Exclusive and Original articles. Each area has it’s own purchase page and
are presently under development. Enquiries about Ceramics are welcome.
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Service ---Rufus HTML services are available to help you with Web Page building, Writing Text or
Creating Digital Artwork such as Banners, Buttons and Backgrounds.
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Java ---Turn it on in Control Panel /Internet Options /Advanced /Microsoft VM. Put a checkmark in
all three boxes and reboot to be able to fully enjoy the Internet Experiance.
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Firewall ---If you still can’t see the Mouseover Buttons, Pool Menu on Index pages or if you have problems
with the "View Cart" or "Add to Cart" after turning on your Java then try adjusting your Firewall "Privacy"
settings and make sure your "Ad Blocking" and "Mobile Code Control" is turned off.
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Shipping ---Costs of $10.00 for under $100.00 of product and $15.00 for over $100.00 of product should be
automatically added, but no more than that. For now that is all that is required to ship 1/2 a kilo or less.
It seems that the air freight within Canada is more than shipping to Russia or US so that’s how the
shipping will work untill more info is avaiable. (These rates apply to Pipes only)
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Delivery ---Anywhere is by Air Freight and should take from 7 to 10 days.
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Email ---Before you order, if anything is unclear or if the shipping is wrong. We will answer
immediatly or within one day.
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PayPal ---Gaurantees Secure transaction and Satisfaction and accepts the Credit Cards shown or Bank
transfers or PayPal members orders.
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Returns ---You are required to repackage, insure and pay return postage for a full refund except postage.
(Insurance is included free for orders valued $100 or less in all air freight)
Your Refund will be sent through PayPal when the Pipe or Pipes are recieved here.
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Exchanges ---Simply follow the "Return policy" above and your new Pipe will be sent along with a refund if
it applies. Sorry no refunds or exchange on used, broken or pipes recieved prior to 30 days.