We Welcome you here to enjoy the Galleries and Articles. This place is not
the usual high-pressure business page. We consider the Arts and Humanities far more important and interesting
so that is the reason RealRufus.Com and sister page NamronSoar.Com fall into the "Art Page" catagory
and might at times, seem a bit busy. No prices plastered all over the place and no distracting flashing ads.
Make sure your Java is turned on (read Java and Firewall below). The notes on Sales and Delivery are provided as a
guide and any questions regarding these or anything, don’t hesitate to Email. We are never to busy to respond to a
letter. Call 1 807 623-3471 if you would rather talk to a real person but you might get an answering machine
occasionally. We can’t call back (Unless it is regarding business) so just try again ..not too early please.
| Help FAQ
Sales ---Right now We only market Pipes and it may stay that way for awhile. All ceramics and
porcelain can be reproduced but delivery of some of the more delicate bonsai trees would be almost
impossible. The clay pieces will soon have their own individual gallery entry but pricing is difficult
considering that they are all original slip cast pieces and many of the molds are lost. You may, however,
enquire about specific pieces if you choose.
Service ---Web Design services are available to help you with Web Page building, Writing Text or
Creating Digital Artwork such as Banners, Buttons and Backgrounds.
Java ---Turn it on in Control Panel /Internet Options /Advanced /Microsoft VM. Put a checkmark in
all three boxes and reboot to be able to fully enjoy the Internet Experience.
Firewall ---If you still can’t see the Mouseover Buttons, Pool Menu on Index pages or if you have problems
with the "View Cart" or "Add to Cart" after turning on your Java then try adjusting your Firewall "Privacy"
settings and make sure your "Ad Blocking" and "Mobile Code Control" is turned off.
Shipping ---Costs of $10.00 for under $100.00 of product and $15.00 for over $100.00 of product should be
automatically added, but no more than that. For now that is all that is required to ship 1/2 a kilo or less.
It seems that the air freight within Canada is more than shipping to Russia or US so that’s how the
shipping will work until more info is available. (These rates apply to Pipes only)
Delivery ---Anywhere is by Air Freight and should take from 7 to 10 days which applies to the pipes
only. Special order art could take two months.
Email ---Before you order, if anything is unclear or if the shipping is wrong. We will answer
immediatly or within one day.
PayPal ---Guarantees Secure transaction and Satisfaction and accepts the Credit Cards shown or Bank
transfers or PayPal members orders.
Returns ---You are required to repackage, insure and pay return postage for a full refund except postage.
(Insurance is included free for orders valued $100 or less in all air freight)
Your Refund will be sent through PayPal when the Pipe or Pipes are received here.
Exchanges ---Simply follow the "Return policy" above and your new Pipe will be sent along with a refund if
it applies. Sorry no refunds or exchange on used, broken or pipes received prior to 30 days.
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